Mail tracking - expiration
complete
Sébastien R
Hi
Currently mail tracking feature never seems to expire.
So I send one tracked email in 2020; six months later I’ll receive a notification that the mail has been read .
This is a waste of resources and time
I should be able to set expiration for mail tracking ; or set it 90 days by default for instance.
If a tracked mail is opened after that delay don’t send out notifications forever to consume less resources and also avoid disturbing clients for a very old email being downloaded.
It’s because people software client often download older emails so it may trigger this situation
N
Noortje
marked this post as
complete
With the latest version v4609 we added the option to disable tracking on send emails and links.
By default, we've set the expiration time to 3 months, but you can change how long you want to have emails or links tracked from your preferences. You can read all about how this works in this article: https://help.mailbutler.io/help/how-do-i-limit-how-long-my-emails-are-tracked-for
N
Noortje
marked this post as
in progress