New activity feed isn't refreshing automatically
complete
N
Noortje
complete
You can now refresh the activity feed in your dashboard by clicking on the tab's icon.
N
Noortje
planned
We are working on a solution to fix this soon.
M
Matthew
Noortje: Hi there, there seems to be a disconnect between the development team and customer support. I just received this response from Mailbutler customer support:
"When you opened the activity feed in the menu bar in the past, that was also being reset by having it closed when you weren't looking at it, and then reopened when you went to check it. So the effect was exactly the same--it updated by being refreshed when it was reopened.
Truly, nothing has been removed. We've just moved the same capability from the menu bar (something that many many users asked for) and in to the email client.
The CTO and the development team are already aware that some users, such as yourself, don't like this change. Unfortunately, you are in the minority."
Please advise, thank you.
N
Noortje
Matthew:
Hi Matthew,
When you opened the activity feed in the menu bar in the past, a reloading was triggered by opening and closing it. This exact behaviour was kept when we moved the dashboard to the sidebar.
A constant refreshing of the pages in the sidebar like you are asking would require constant reloading, therefore consume too much bandwidth on your end and slow down the application. For this reason we work with a manual trigger to reload the page.
To make it easier to reload this page, and not having to close and open the dashboard each time, we are working now on a functionality that will allow you to refresh the dashboard page by clicking on the tab icon of the page you want to refresh.
I hope this adequately answered your question and solves your issue in the best way possible.
Best regards